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I haven’t yet found a company that takes workplace culture as seriously as Kissflow does. Having deeply invested in building a culture-first organisation, it is not at all surprising that the company is now a certified Great Place To Work.

What seems to set Kissflow apart are a bunch of people at the helm who truly believe, and put into action these beliefs:

  • HR leaders need to become personal career partners for their employees by building close relationships, celebrating employee career milestones, and creating a compelling workforce experience.
  • A culture-first organisation intuitively figures remote work because there is a lot of trust placed in individuals and investment made in their overall growth — so at Kissflow, we have a group of people who are used to managing their own work and also having the skills to do it. …

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In a recent tête-à-tête with Suresh Sambandam, while I was capturing his inputs for a story we were writing for a media channel, I got to listen to his views on how an org. can accelerate their digital transformation journey and how we are doing this at Kissflow. Sharing some of those insights here:

  1. What according to you is digital transformation and how are we doing this at Kissflow?

“Digital transformation is a company’s transition from using legacy office technology, software and systems to a digital work culture where all employees communicate, collaborate, and work entirely on a cloud based digital workplace platform. …


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Nobody is immune to making mistakes. The difference lies in how you handle those mistakes you make, and what you learn from them.

I recently sat down with Suresh Sambandam, CEO of Kissflow, to understand what he thought of this, and how he perceived the relationship between risk-taking, mistakes, and success. Here’s an excerpt from the chat we had:

In retrospect, what is the mistake (or hardest lesson) you learned the most from? How did it help you later on?

When we founded our company Kissflow, we created software we believed was unique but was difficult for people to comprehend at that point in time. We tried creating a category (DIY enterprise app on the cloud) instead of just a product. …


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I met this college mate of mine after ages. We were catching up on our personal and work lives, swapping stories of raising kids, changing jobs and so on. I told her where I work, what I’m doing now. She was like, “Oh you report to the founder directly? I’m sure that must be rough!”

I didn’t get it. This isn’t the first time someone has asked me this. There seems to be a general misconception that if you are reporting to a founder directly:

  • You will not get performance reviews or they will be delayed
  • No time off, even on weekends. …

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OrangeScape’s Kissflow partnered with WorkMinus Boardrooms, an event series that brings tech leaders together to talk about digital transformation, share struggles, learn from others, and encourage each other.

We invited 14 CXOs for a round table discussion- some of them had a successful digital transformation strategy in place while others were wondering if it is just a trend they had to wade through until the next big thing comes by.

Towards the end of a very insightful session, we asked all participants to write down their top question about digital transformation, and many of them came back with the same question: How do you measure the ROI of digital transformation?


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OrangeScape, leading B2B Indian tech company offering disruptive SaaS products, has been named the №1 software product company from India by G2 Crowd, a top peer-to-peer business software review platform.

Headquartered in Chennai, India and with operations in North America, OrangeScape’s Kissflow is a leader in business process and workflow management software used by organizations in over 160 countries. The Kissflow Digital Workplace is a first-of-its-kind platform for fast-scaling enterprises, and puts the power of high-end process management, project management, process automation and team collaboration into the hands of any business user to streamline business workflows and enterprise productivity.

G2 scores products based on reviews gathered from their user community, as well as data aggregated from online sources and social networks. They apply a unique algorithm (v3.0) to this data to calculate the customer Satisfaction and Market Presence scores in real time. …


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One of the biggest challenges the modern CIO faces today is to lead his/her company through the uncharted territory of a completely digitized workplace. It’s no longer sufficient just to think of mainframe architecture, but go beyond that and see how employees are engaging with digital assets.

What are the other challenges you need to overcome as you move forward? What is this phenomenon called the digital workplace? Why is a successful digital workplace an actual platform rather than just a concept? Read this recent article in Forbes written by Suresh Sambandam, CEO- Kissflow and find out.


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The Business Leaders Podcast by Frank Aziz recently featured Suresh Sambandam, CEO of Kissflow. Here are some highlights from the interview:

  1. Even a scaled up company has just a core team of 20 employees who are really the fuel on which the whole org. runs.
  2. All startup founders need to do is to pick the first 6 people very carefully. This founding team needs to be strong.
  3. Hiring has become a gamble today. Hire people who you think will be loyal.
  4. The process of creating a successful business takes longer than you think
  5. People are more focused on looking the part than being the part. External funding most often only goes to fund an entrepreneur’s lifestyle.
  6. The early founding team or core team must see talent as a bunch of lego bricks….

Listen to the full podcast here.


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Building a product is tough. Rebuilding a product that you already love is even harder.

In this recently published article in DZone, Suresh Sambandam, Founder of OrangeScape and CEO of Kissflow recounts how prioritizing the customer’s needs and solid teamwork took the product from just good to great.

“Marry your vision, date your wireframes”

Read the full article here.


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Everyone wants to stay in business for the long haul. Studies reveal that a majority of business owners believe its imperative to fully transition to a digital workplace to be able to thrive and stay agile.

This article by Suresh Sambandam, recently published in ReadWrite, talks about how companies can manage a seamless flow of data to synchronize the work performed by humans and robots.

Read the full article here.

Lalitha Yalamanchi

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